Contact | FAQ

Eat Right Foods Ltd is a New Zealand, privately held, registered company, home of the EATRIGHT registered trademark and owner of this website: copyright 2001-2021, world rights reserved.

Yes, the EATRIGHT® products are made in New Zealand.

Several of the EATRIGHT® food products are sources of ...

• three, or more, essential vitamins
• four, or more, essential minerals
• nine essential amino acids, tryptophan in particular
• contribute to an increased dietary intake of prebiotics
• and a diverse range of additional functional food benefits 

 Some products use unique, made from New Zealand, processes. Buy now

• All single origin ingredients (apples, kiwi, mushrooms) are grown outdoors in New Zealand (so benefit from 'more sun [more actinism, so more green kiwi fruit actinidin], less air pollution, fewer pests and diseases') some with unique cultivars and/or root stock
• For multi ingredient products, 70% or more of the ingredients are grown in New Zealand
• For product details, please refer to the online shop

Yes, whenever possible, the EATRIGHT® Foodarmacy™ products and services are 'designed in NZ' to create a strong, symbolic impact with: More Benefits in Every Bite™ and Ingredients You Can Pronounce™

Please visit our about EATRIGHT® page for more information on New Zealand's free-from GMO's, no added recombinant bovine growth hormone rBHT (also known as recombinant bovine somatotropin rBST, Posilac) and free from nuclear weapons status.

The EATRIGHT® Superseeded (version 3.0) Crackers and the EATRIGHT® Super-seed Salutary Cereal are examples of functional Foodarmacy™ (also referred to as 'beyond basic nutrition' products, 'medicated snack(s)', food...adapted for medical purposes). They are natural sources of Fibre, natural sources of Vitamins B1 (niacin), vitamin B3 (thiamin) and vitamin E (tocopherol), good natural sources of IRON, Zinc, Magnesium, Manganese, natural sources of Potassium, natural sources of Protein, natural sources of essential Amino Acids (phenylalanine and tryptophan, in particular) and plant source of non-ubiquitous monounsaturated fatty acid (nervonic acid; essential for brain health) 

The EATRIGHT (trademark) Organic Kiwi Fruit Slices (single ingredient, two varieties (green, gold)) are an example of a naturally ('reductionist') functional food. The EATRIGHT® (small batch production, precision tested) freeze dried green kiwifruit as a source of actinidin (which mimics the pepsin enzyme in humans) is an adaptation for medical purposes.  

Yes. The functional pre-ssistance 'within food' nutrients work proactively with your digestive process. Natural food sources of essential minerals, vitamins, prebiotics and enzymes: synthesized in the gut not the lab.

Yes, the EATRIGHT® products are natural sources of various healthful vitamins, minerals, enzymes and prebiotics without the need for added fortification. As an example, the scrumptious EATRIGHT® Super-Seed (Salutary Cereal) contributes to normal neurological, nervous system and immune functions, iron transport, metabolism, electrolyte balance, reduces tiredness and fatigue. Shop now. 

Please visit our EATRIGHT® Foodarmacy™ No Added and our Gut Gluten pages for more information.

It is referred to as the gateway to health.

Various EATRIGHT® products, please visit our online shop for specific nutritional benefits

EATRIGHT® Organic Freeze Dried Green Kiwifruit: source of actinidin

Please visit our EATRIGHT (trademark) Gut Gluten page for more information.

Yes.

Yes. The EATRIGHT ™ products are a purposeful mix of predominantly plant protein and fibre sources, herbaceous flour and seeds. Vitamin rich butter, from year-round grass fed cows, is used in the cookie products.

Yes. New Zealand has a GMO free (non GMO) food chain. Foods grown and produced for consumption are not bioengineered, not genetically engineered

Strict biosecurity measures at our borders and government regulation.

Yes, according to the OANZ report 20/21.

NO!

Most of the ingredients are direct from real farms, as we try to repair an apparent disconnect from real producers.

Please visit our EATRIGHT™ No Added Nasties and Links of Interest pages for more information, including updates on our not bioengineered, not genetically engineered stance

EATRIGHT® Organic Dried Apples, Kiwi fruit and Ginger Cookies.

The EATRIGHT® slowdried, freeze dried products are light weight and waterlessened. Most are very robust and never bruise.  

Yes.

The EATRIGHT® products are available in port-able, pre-portioned (pre-rationed) or bulk pack sizes. The pre-portioned packs enable straight from the bag consumption. The packaging, itself, has dual purposes. In the short term, the packs are weather resistant (sun, sand, snow and water) and easily transportable. Yet the packs are also home or facility-able compost-able with "90%" completely breaking down within "84 days in an industrial compost facility" and leave behind no harmful residues.

Another EATRIGHT® Better Shipper Initiative: One Pack Only for One Kg [“rather than a multi-waste box, bag”, no containers with caps/lids or added carrier/courier/recycled packs]. Trial for EATRIGHT® Organic Dried Apple Slices. Product label, shipping label, 2.2Lbs [1kg] of product contents, one biodegradable clear pack, ship-able anywhere

Please visit our EATRIGHT® Freeze | SlowDried™ foods page for more information

No minimum order quantities is just that. So you can order one: least quantity or least value unit [L minimus least] and we will still process and send it to you.

And, although our minimums have never been excessive amounts, the "no minimums" change was made in earnest in 2020.

NO [‘locked-in’] subscriptions, NO [non used, ongoing] membership fees, NO ['winners curse'] product auctions, NO multi-level [out of ‘control’] affiliate marketing, NO [data sold] ‘privacy’ programs and NO [‘license to overcharge’] patents.

Instead, we aim to live up to THE ‘duties’ to ALL stakeholders. That includes owning up to any unwitting [naïve, ‘being too nice’] mistakes, NOT engaging in ‘bleed’, buy-to-bury [eg 'healthy living’ 5’Aug’09 [23'Oct'14] 8’Dec’16 evidence] and celebrate people who question patent pertinence.

NO. Price frozen products. The prices (inclusive of sales tax (GST)) for ALL online shop products have remained the same (in New Zealand dollar terms) for over a decade (ie past price, within shop, comparative analysis).

And great savings on gift wrapping ie it is now a FREE service as reusable and reused packaging are now accepted in mainstream markets. 

Yes, our online shop offers FRET FREE functionality. Every product page has the key nutrition information in ONE place. So NO separate [ingredient, nutrition, attribute, shelf life, pack types, sizes, prices, photo] pages or steps ('less flash, more function’) EATRIGHT® shopping.

And, if you don't want to use our shop (whatever your reason), you can mail order, email order or phone order. Which ever way you choose, NO account is needed, NO fees are added, a seamless transaction, with a secure payment system. Buy now or Email now

For New Zealand orders, the invoice can be sent to you via email or just a paper copy sent with your goods.For overseas orders, a combination of both e-invoicing and 'commercial paper' copies will be sent with your goods. 

NO! We keep it simple. Just helpful instructions, service & delivery commitments and a “wonderful return policy that is easily found”.   

Multiple payment methods are available such as direct banking, Visa, Mastercard, (open-dated) gift vouchers and even cash (by arrangement only).

As a small business, we REALLY appreciate it when you pay by direct credit to our ISO-4217 [code, number] NZD, 554; AUS, 036; USD, 840; or GBR 826 bank accounts.This eliminates "fees" such as a “per successful card charge” which, for small orders (eg <$20), is proportionately significant. 

The online shop default currency is in New Zealand dollars [$] and cents [¢] (sales tax inclusive). Global currencies are available with [real-time, live forex rates] exchange rates used and transaction history available for orders in eg NZD [$], AUD [$], USD [$, greenback], EUR [€], GBP [£] and CAD [$].

NB. The company does not hedge against currency rate fluctuations. 

[Refer also to ISO-3166 'alpha' 3 codes NZL, AUS, USA, GBR, CAN, SGP etc]

NO.

"1-2 day (NZ) delivery service" means one to two workdays [including Saturday delivery for metropolitan areas] in New Zealand. Please note: this excludes Sundays, public holidays, rural/remote delivery areas and/or unforeseen natural disasters.

FREE shipping (a 'road service' on offer for over two decades) for all orders within the greater Nelson region. For all other areas, *FREE* delivery for ALL online orders over forty nine dollars (NO coupon code needed). If your order is <NZ$49 and outside the Nelson region, freight prices are in the default currency of NZ dollars (multiple currencies available) inclusive of sales tax (GST) with NO added fuel or rural delivery surcharge. Delivery options include a contactless full service, self service (eg hand carried export samples/gifts) or other inventive freight options (available upon request).

The EATRIGHT® products, have tended to be considered 'ugly' freight (an "industry term" when the item is "unable to be processed through the standard courier sorting systems" ie "awkwardly sized, heavy, valuable or fragile" [handle with care]). Hence, we make sure your purchases are sent with special CARE including product suitable packaging and handling to ensure they are delivered safe and sound.

Insurance assurance is included in the freight and handling costs if we deliver or organize the delivery for you. And no extra “policy wording...quality mark awarded" needed: the EATRIGHT® "terms & shipping" have always had a high standard of “plain language”. 

If there are damages or errors in transit, freight credits are fully refundable to your credit card, bank account or any other preference you would like.

Although Eat Right Foods Ltd ['ERF'] is now self insured [due to experience with ‘facilitates transaction’ insurance services being limited, narrowly focused, excluding certain im-pair-ment, distorted intangible asset categories and highly unusual '15 'underwriter' activities], our insurance continues to cover “PLB531 exports to the USA and Canada” and “PLB530 worldwide exports (excluding USA and Canada)”.